Medicus Momentum LLC – Privacy Policy

Effective Date: November 1, 2025

Important Notice Regarding Text Messaging Data

Medicus Momentum LLC (“we,” “us,” or “our”) does not sell, share, rent, or disclose mobile phone numbers, SMS opt-in information, or consent records to any third parties or affiliates for marketing, advertising, or promotional purposes.

SMS opt-in data and consent records are used solely to deliver service-related messages requested by the user and to maintain compliance with applicable regulations.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Physical address
• Payment information when purchasing services
• SMS, email, and communication opt-in records, including timestamps

Non-Personal Information

We may automatically collect:

• IP address
• Browser type and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

Customer Communications

We may retain records of:

• Inquiries and service requests
• Appointment details and scheduling preferences
• Service history and feedback

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services
• Process transactions and payments
• Communicate regarding inquiries, appointments, updates, and support
• Maintain accurate communication consent records
• Improve website functionality and user experience
• Ensure security, fraud prevention, and system integrity

3. SMS Messaging & Compliance

Program Description

By opting into Medicus Momentum's SMS messaging program, you consent to receive text messages related to our services, including but not limited to:

• Appointment confirmations
• Appointment reminders
• Rescheduling notifications
• Follow-up and check-in messages
• Service-related support communications

Message frequency varies based on appointment activity and service interaction.

Opt-In & Consent

You will only receive SMS messages if you explicitly opt in through our website forms or scheduling pages.

We maintain timestamped records of all SMS opt-ins and comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable US regulations.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying “STOP” to the phone number that sent you the message.

After replying STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

Help & Support

If you need assistance, reply “HELP” to any message or contact us directly:

Email: [email protected]
Phone: +1 646-480-1982

Message & Data Rates

Message and data rates may apply for any messages sent to or from Medicus Momentum LLC, as determined by your mobile carrier and service plan.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Supported Carriers

Our SMS services are intended to work with major US carriers, including but not limited to AT&T, Verizon, T-Mobile, and regional providers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors strictly for service delivery, such as SMS routing and messaging providers. SMS opt-in data and consent records are never shared except as required to deliver messages.

For additional details, please review our Terms of Use.

4. Information Sharing & Disclosure

We do not sell or rent personal data.

Information may be shared only in the following circumstances:

Service Providers

Trusted vendors such as payment processors, scheduling platforms, CRM systems, and SMS delivery providers, strictly for operational purposes.

Legal Requirements

When required by law, subpoena, court order, or governmental request.

Business Transfers

In the event of a merger, acquisition, or asset sale, personal information remains protected under this Privacy Policy.

5. Data Security

We implement commercially reasonable safeguards, including:

• Encryption of sensitive data
• Secure access controls and authentication
• Regular system monitoring and evaluations
• Employee training on data protection
• Incident response and breach notification procedures

No system is completely secure, but we continuously improve our safeguards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic
• Improve performance and usability
• Remember user preferences
• Measure marketing effectiveness

You may disable cookies through your browser settings, though some website features may be limited.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP
• Withdraw consent at any time
• Request details about how your data is processed

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. This Privacy Policy applies only to information collected by Medicus Momentum LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with the effective date updated accordingly.

10. Contact Information

If you have questions about this Privacy Policy, contact:

Medicus Momentum LLC
Website: https://medicusmomentum.com
Email: [email protected]
Phone: +1 646-480-1982